Terms

Terms of Service

These terms describe how enquiries, bookings, payments, changes, and travel responsibilities work when you use Destination Paradise services.

Using Our Website

The website helps you explore Zanzibar and Tanzania trips, request quotes, and contact our team.
Content, prices, routes, availability, and inclusions may change as suppliers, seasons, park rules, fuel costs, and weather conditions change.
You agree not to misuse the website, submit false requests, or interfere with normal site operation.

Deposits, payment deadlines, cancellation charges, amendments, refunds, and our responsibilities to you are set out in full in our Booking Policy, which forms part of these terms.
You are responsible for checking names, dates, pickup details, passport information, dietary needs, medical considerations, and travel documents before confirmation.
Your quote or checkout summary will confirm what is included, what is excluded, and any supplier conditions specific to your trip.

Travel always carries some risk. You are responsible for suitable travel insurance, health advice, visas, passports, and personal belongings.
We work carefully with local partners, but we are not responsible for delays or losses caused by events outside our reasonable control.
If something goes wrong during your trip, contact us quickly so we can help while there is still time to act.

Selected experiences can be booked instantly in our online store with live availability; everything else remains on the request flow described above.
You pay once for your whole cart, and every experience in it becomes its own booking with its own confirmation code — each trip keeps its own date, time and guest count.
Store payments are charged in US dollars; prices shown in other currencies are estimates based on current exchange rates.
While you complete checkout, your selected places are held for a short time (about 15 minutes); if payment is not completed, the hold releases automatically and the places return to sale.
A booking exists only once our payment partner confirms your payment and we issue your booking codes; if a payment cannot be verified automatically we review it manually and contact you before anything else happens.
Cancellation and refund rules for instantly booked experiences are the Zanzibar tour rules set out in our Booking Policy: free cancellation more than 48 hours before the start, 50% from 24 to 48 hours, and 100% inside 24 hours or for a no-show.

For questions about this policy or your booking details, contact Destination Paradise at info@yournexttriptoparadise.com or message us on WhatsApp.